One team. One system. One price.
A flat price a month for the whole organisation. Every plan includes all modules, QuickBooks and CovenorAI.
Core
Team of up to 5What's included
- 20 team members · unlimited collaborators
- 2,500 contacts · 10 GB documents
- 1 QuickBooks company, synced daily
- All modules · audit log · CovenorAI
- Email support, 2 business days
Growth
Most nonprofitsTeam of 6–20What's included
- Everything in Core, plus:
- 100 team members · 25,000 contacts · 50 GB
- 3 QuickBooks companies, synced every 6 hours
- Budget vs. actual per project · funder-ready reports
- Board pack distributed automatically · granular roles
- Priority support, 1 business day
Scale
Federations, multi-entityWhat's included
- Everything in Growth, plus:
- Unlimited team members and contacts
- Multiple entities · consolidated reporting · hourly sync
- Named contact and response-time SLA
- Onboarding, migration and training led by us
- Invoice billing, custom terms, vendor review
No per-user pricing. Volunteers, board members, partners and your accountant are collaborators — unlimited on every plan, and they never change what you pay.
Team member
Signs in and operates the system — admin, finance, program, staff.
Core 20 · Growth 100 · Scale unlimitedCollaborator
Volunteers, board, partner organisations, your external accountant. Scoped access: a volunteer sees their tasks, a board member sees the board pack.
Unlimited on every planContact
Donors, beneficiaries and vendors live in the database, not as users.
Against the contact limitOn the way Grants pipeline · donor giving history · payroll · API access · single sign-on. Every plan gets them as they ship, at the price you signed at.
| Capability | Core | Growth | Scale |
|---|---|---|---|
| Your organisation | |||
| Sized for a team of | up to 5 | 6–20 | 20+, federations |
| Team members — people who sign in with an operating role | 20 | 100 | Unlimited |
| Collaborators — volunteers, board, partners, external accountant | Unlimited | Unlimited | Unlimited |
| Contacts in the database | 2,500 | 25,000 | Unlimited |
| Programs and projects | Unlimited | Unlimited | Unlimited |
| Legal entities / chapters | 1 | 1 | Multiple, consolidated |
| Document storage | 10 GB | 50 GB | 100 GB, custom above |
| CovenorAI — metered each month unless noted, shown before it runs | |||
| Transactions categorised | 1,000 | 5,000 | Your volume |
| Bank statement PDFs read | 10 | 40 | Your volume |
| Receipts read for expense claims — the only unit charged beyond plan, $0.20 each | 50 | 200 | Your volume |
| Thank-you messages drafted — unmetered on every plan | Unlimited | Unlimited | Unlimited |
| Counterparty detection · migration mapping · usage dashboard | Yes | Yes | Yes |
| Ask your data · board narrative · grants drafting (roadmap) | When shipped | When shipped | When shipped |
| QuickBooks | |||
| Connected companies | 1 | 3 | Multiple |
| Sync frequency | Daily | Every 6 hours | Hourly |
| Read-only — we never write to your books | Yes | Yes | Yes |
| Included in every plan | |||
| All modules: finance, programs & projects, grants, compliance, calendar, documents, reports | Yes | Yes | Yes |
| Bank statement import (PDF, CSV) · month-end close · audit log · multi-currency | Yes | Yes | Yes |
| Grant deadline calendar | Yes | Yes | Yes |
| Monthly board report (PDF) | Generated | Generated and distributed | Per entity and consolidated |
| Data export, any time, no charge | Yes | Yes | Yes |
| Encryption at rest and in transit · GDPR-ready data handling | Yes | Yes | Yes |
| Growth and above | |||
| Program → project hierarchy · budget vs. actual · funder-ready project reports | — | Yes | Yes |
| Granular roles per module · contracts generated from records | — | Yes | Yes |
| Scale only | |||
| Consolidated reporting across entities · audit trail export · custom data retention | — | — | Yes |
| Single sign-on (roadmap) | — | — | When shipped |
| Onboarding, support, billing | |||
| Onboarding | Self-serve, AI-assisted migration | Call + historical migration | Led by us, staff training |
| Support | Email, 2 business days | 1 business day | SLA, named contact, quarterly review |
| Billing | Card | Card or invoice (annual) | Invoice, custom terms |
Built around the books you already keep.
QuickBooks stays the system of record. CovenorOS connects on top — read-only, in every plan.
More on the connection
Historical transactions come in through the connection on day one, and CovenorAI maps them to projects and donors. Bank feeds are not included — statements are uploaded and read by CovenorAI instead. We connect the integration during onboarding.
Sync frequency differs by plan because every read draws on a pool Intuit allocates to us as a whole. Daily is enough for month-end; six-hourly is for organisations reconciling continuously.
The Co-Design Partnership
Fifteen nonprofits whose priorities set the direction of CovenorOS. 25% below list on any plan, locked for 24 months. It is the only preferential pricing we offer.
What membership gives, and what it asks
- Partner pricing, 25% below list, locked for 24 months
- First access to new CovenorAI capabilities and modules
- A seat at the quarterly roadmap council, and a direct line in between
- Partner mark in-app and on the partners page
- A working session before onboarding on how you run things today
- A short product session monthly for the first quarter, then the council
- Two design reviews a year on capabilities in development
- Name and logo on the partners page; a reference conversation once live
- Real operations in CovenorOS — it is for organisations that run on it
Write to us and we answer every application ourselves. No form, no queue.
Questions we get asked
Do you charge per user?
No. Plans are priced for the organisation. The team-member limit counts only people who sign in with an operating role, and sits four to five times above each plan's intended size. Volunteers, donors, board members and partners are collaborators or contacts, and never count.
Why is there no free plan?
A perpetual free plan attracts organisations that cannot pay organisation prices, and every free account costs support time — the one cost that does not shrink with scale. The 30 days are full access instead.
Why no card up front?
Asking for one halves trial starts, for a product that needs weeks of real data to prove itself. We ask when you decide to stay.
Can we switch plans mid-cycle?
Upgrades apply immediately and are prorated. Downgrades take effect at the next renewal. Nothing breaks when you approach a limit — you see it in Settings before you get there.
What happens at the end of the 30 days?
You pick a plan. If you do not, the account freezes rather than deletes, and your export stays available at any time, at no charge.
Can we take the autumn offer and the partner rate?
No — they do not combine. If you are admitted to the Co-Design Partnership you take the partner rate, which is worth more over a year than 4 months at half price.